Contact Us
We maintain comprehensive support channels across Canada to assist with account inquiries, gameplay questions, responsible gaming concerns, and regulatory matters. Our multilingual team operates within provincial gaming frameworks and Canadian gambling legislation. Last updated: January 18, 2026.
Support Channels & Response Times
Contact our dedicated support team through preferred methods below. Standard response times range from 15 minutes for live chat to 24 hours for email correspondence, depending on inquiry complexity and current volume.
| Contact Method | Details | Best For |
|---|---|---|
| [email protected] | Account issues, documentation | |
| Telephone | 1-844-732-5445 | Urgent concerns, verification |
| Live Chat | Available 24/7 on platform | General questions, immediate help |
Departments & Resolution Process
Different inquiries route to specialized teams ensuring efficient resolution.
- Account & Verification: Identity confirmation, deposit/withdrawal issues
- Responsible Gaming: Self-exclusion, deposit limits, gambling concerns
- Compliance: Provincial regulations, legal documentation requests
- Technical Support: Platform issues, gameplay errors